Hire remote customer support staff
Email, chat and phone support across time zones. Full-time, part-time or a few hours a day. We recruit, contract and pay them; you manage the work.
Estimate your cost
Estimate at $4 to $5 an hour. The exact rate depends on role and seniority and is confirmed before anyone starts.
What they can do
- Email and chat support
- Phone support
- Ticket triage in Zendesk, Freshdesk or Intercom
- Order and refund handling
- Knowledge-base upkeep
- Out-of-hours coverage
Hire only the hours you need
A shop covers your evening hours with a 4-hour support shift. You can add hours later or pause when work slows down.
How it works
Share the role, hours and time zone. We send a shortlist with a rate for each profile. You interview and choose. We prepare the contract and onboarding, run payroll monthly and send one invoice.
Questions
Can I hire customer support staff part-time?
Yes. You can hire for as little as a few hours a day or a few days a week, or full-time. We confirm the hours and rate in writing first.
How much do customer support staff cost?
Remote professionals in Asia typically start from $4 to $5 an hour. The rate depends on role, seniority and skills, and you see it before anyone starts.
Other roles
Virtual assistants · Software developers · Bookkeepers and accountants · Sales and lead generation staff · Digital marketing and SEO staff · Graphic and video designers · Content writers · HR and recruitment staff · Data entry and research staff · E-commerce support staff · Healthcare admin support · Engineering and technical support · Legal and compliance support
Tell us who you want to hire
Share the role, the hours you need (even just a few a day) and your time zone. We reply with candidates and a clear price.