24/7 remote support teams
Customer support, virtual assistants and service desk analysts across shifts, so someone is always online for your customers and your team.
Round-the-clock cover for your business
Customer support
Email, chat and phone support through the night, weekends and holidays.
Virtual assistants on shifts
Admin, scheduling and inbox handling while you sleep or when you are away.
Service desk analysts
L1 and L2 service desk support with clear escalation to your own experts.
How it works
Tell us the coverage you need
Hours, days, volumes and the tools your team uses.
We design the shift pattern
For example three 8-hour shifts, or two 12-hour shifts with rest days, built with you.
We recruit and employ the team
We screen candidates, you interview, and we handle contracts, payroll and shift allowances.
You get one invoice
A single monthly price per person, with no employment admin for you.
Pricing
Virtual assistants and customer support roles start from $3 an hour per person. Specialised roles such as service desk analysts are quoted per role, so you see a clear price before you commit.
Tell us what coverage you need
Share your hours, volumes and time zone. We reply with a team plan and a clear price.
Booking page not opening? Email hello@globarise360.com and we will arrange a time with you.